Terms of Service

Last updated: 2026

These terms cover your use of Docket POS (Docket), provided by [Legal entity name] (we, us). By using Docket you agree to them.

Using Docket

We grant you a non-exclusive, non-transferable right to use Docket to run the till at your venue, on a tablet you pair to your store. You are responsible for your staff's use of the app on that device.

Your setup

• You supply the Android tablet, the ESC/POS printer and the EFTPOS terminal.
• You are responsible for your menu, prices, tax settings and the accuracy of what you charge.
• You are responsible for keeping staff PINs and the paired device secure.

Payments and tax

Card payments are handled by your EFTPOS provider under your agreement with them. You are responsible for meeting your own tax and record-keeping obligations, including GST where it applies.

Availability

Docket keeps taking cash orders when the internet drops and syncs them when the connection returns. We work to keep the service reliable but do not guarantee it will be uninterrupted or error free.

Acceptable use

Do not misuse Docket, attempt to break its security, or use it to break the law.

Disclaimers

Docket is provided on an "as is" basis to the extent permitted by law. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded.

Liability

To the extent permitted by law, and subject to any rights under the Australian Consumer Law that cannot be excluded, our liability is limited to resupplying the app or the cost of doing so.

Changes

We may update Docket and these terms. We will change the date above when the terms change.

Governing law

These terms are governed by the laws of [State], Australia.

Contact

[Legal entity name]
ABN [ABN]
[support email]